Check-in and check-out: what are your rights when arriving at and leaving a hotel?

We all love travelling, because travel enriches us emotionally and psychologically. Discovering new cultures, tasting typical local dishes, meeting people of other backgrounds, switching off and enjoying ourselves are just some of the things that make a trip unforgettable. Depending on your destination, you'll come home knowing a little more about the world.

Check-in and check-out

But for a trip to go well, you need to choose the right hotel so your stay is as pleasant as possible with all your needs covered, and so you can get the rest your holiday deserves. That's why it's important to know our rights when we arrive at and leave a hotel.

That's what the terms check-in and check-out refer to. But what do they actually involve?

They are the conditions a hotel sets for entering and leaving its premises. Below we explain what hotel check-in and check-out involve, and the conditions for staying at a hotel.

How do you check in and check out of a hotel?

Check-in notification and information email

When you book a hotel, you'll almost always receive an email notification with the necessary check-in information. These notifications keep us informed of our booking conditions.

The hotel may also have locks that open via mobile phone using Bluetooth, and send the virtual key to your phone, https://www.todoparatuhotel.com/es/cerradura_electronica_perseo_serie_lux.html

 

Check-in and check-out times

The most important thing to bear in mind when checking in at a hotel is the check-in and check-out times and the documents we need to provide in order to stay there.

Generally, check-in is between 2 pm and 3 pm, while check-out (check-out) is usually around 12 noon. But if your arrival time doesn't match the hotel's check-in time, that's no problem.

Check in a few hours before your room is ready, check out before leaving

Usually, you can check in a few hours early and leave your luggage at reception in a designated area until your room is available.

The same goes for check-out. Even if you have to leave your room by 12 noon, if you let reception know in advance you can enjoy the facilities until the evening, with the same advantage of leaving your luggage in the designated area at reception.

 These times are set so that housekeeping staff have enough time to clean and prepare rooms for the next guests.

Documents required for check-in

Another key aspect of check-in at a hotel is having our documents to hand. In most cases, a Spanish ID (DNI), passport or ID card (for non-residents of Spain) is enough.

In Spain, a driving licence is sometimes even accepted to complete the booking.

The reason for asking for our documents is that the hotel usually creates a check-in record in its system to keep track of guests arriving at and leaving the premises.

Once the check-in record has been completed, we'll be given a hotel card that serves as our room key. They'll tell us which floor we're on and our room number. As mentioned, the card will be our room key during our stay.

To open the door, simply hold the card close to the electronic lock and you're in.

Once you're settled in, you'll be entitled to enjoy all the hotel's facilities and some of its paid services during your stay, always respecting the rules set by the hotel.

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