YAESTUTURNO Queue Management System

Managing waiting times and responding quickly to customers is crucial to their satisfaction. That is why the queue management system YAESTUTURNO uses technology to make waiting more bearable and earn the much-desired positive reviews that every hospitality business needs to showcase its good work.

These digital tips that our customers or guests leave on social media are more valuable in the 21st century than traditional ones.

We're going to show you how to generate a great flow of satisfaction.

"Time: such an important factor"

With the YAESTUTURNO queue management system, your customers won't have to stand in long queues, so they can use that time to do other things or generate more sales at other points of the buffet or the terrace dining area, since they can move around freely without waiting.

Less waiting = More turnover and sales = More customer satisfaction

Queue management system

In this post we introduce the innovative YAESTUTURNO queue management system.

Objective:

Customer loyalty!

Ideas to get the most out of the YAESTUTURNO queue management system (1,000-metre range)

• Reception and check-in
• The buffet
• Room ready
• Hairdressing service
• Hotel check-out

Ideal waiter call system

Ideal for use at a buffet, when serving breakfast or half board in hotels or businesses with a restaurant. Show cooking and made-to-order stations are when most customers crowd around a single service at the same time, and where most of an establishment's negative reviews come from.

The YAESTUTURNO system is ideal so that guests enjoying a holiday at a hotel can avoid queues and crowds at breakfast, lunch or dinner, especially in high season when hotels are close to 100% occupancy. It lets customers sit calmly at their table or pick up other buffet items while they queue remotely.

The customer will receive a notification when it is their turn so they can go to the grill and collect their freshly prepared order.

Orders are received just right, with no idle waiting. Maximum satisfaction, high turnover.

A second important point to bear in mind:

As no crowds or queues build up around these stations, a better atmosphere and smoother flow are created throughout your establishment. This will set you apart from the rest and give customers a very good impression.

"This is where we need to make the most of generating those famous digital tips in the form of likes, recommendations and mentions on social media."

Finally, regarding internal organisation:

Managing staff allocation will also be much easier with this system, because peak and off-peak times can be identified clearly and easily.

This staff management can be further supported with products that help your dining room run smoothly, such as table clearing trolleys. These speed up resetting tables, making things faster and more comfortable for your customers.

Profitability for hotels, restaurants and cafés

At Todoparatuhotel, experience tells us that margins are getting ever smaller, so investing to maximise them is always the way forward for the hospitality sector. For hotels, restaurants and cafés alike, this solution increases your business's profitability by improving your staff's efficiency.

Get in touch and we'll adapt to your needs.